Content
1. Applicability
2. Who we are
3. What Personal Information do we collect and how do we collect it?
4. How do we use your Personal Information?
5. On what legal bases do we collect your Personal Information?
6. Children
7. Who do we disclose and share your Personal Information with?
8. Data transfers
9. How can you exercise these rights?
10. What happens when you request your account to be deleted?
11. How long do we keep your Personal Information and how do we protect it?
12. What are Cookies?
13. Contact Us
14. Changes to this Privacy Policy

1. Applicability.
This Privacy Policy applies to all users of our Sites and Applications, including unregistered and registered users, designer contributors as well as to our customers or potential customers (collectively, “User”, “you”, or “your”), and to all PerfectPrintings.in Services that link to this Privacy Policy. To provide you the Services, we must collect personal information relating to an identified or identifiable natural person (“Personal Information”). Any such information that we collect from and about you while using our Services will be handled in accordance with this Privacy Policy. Depending on where you live and what you are doing on the PerfectPrintings.in Sites , the supplemental privacy pages listed below may apply to you.

Please keep in mind that this Privacy Policy does not apply to Personal Information collected about you by third-party websites that may post links or advertisements on or otherwise be accessible from our PerfectPrintings.in Sites  The Personal Information collected by these third-party websites is subject to their own privacy policies and we are not responsible for the privacy practices of those websites We encourage you to read this Privacy Policy and the supplemental privacy pages in its entirety before using our PerfectPrintings.in Services to make sure you fully understand our practices in relation to your Personal Information. By accessing or using our PerfectPrintings.in Sites, Apps and Services, you acknowledge that you have read and agree to this Privacy Policy.

2. Who we are.
PerfectPrintings.in is a global e-commerce business with a primary objective of being the expert design and marketing partner for small businesses. PerfectPrintings.in strives to meet this objective through a wide variety of products and services offered and delivered by a growing collection of PerfectPrintings.in signature services, which include PerfectPrintings.inPrint, PerfectPrintings.inCreate and 99designs by PerfectPrintings.in.. Where we refer below to “PerfectPrintings.in”, “we” or “us”, we mean the relevant

When you create an account and/or use our PerfectPrintings.in Services, your Personal Information is controlled by  PerfectPrintings.in subsidiary. The list of the relevant data controller that is responsible for the Personal Information collected, processed, and used as described in this Privacy Policy can be found below. subsidiaries listed below work collaboratively to bring together your print, digital and design needs all over the world, and they may sometimes be acting as joint data controllers (for example in relation to your PerfectPrintings.in account). Despite their joint responsibility for data processing, the companies cannot act as legal representatives for one another.

3. What Personal Information do we collect and how do we collect it?
PerfectPrintings.in offers you a wide range of services to bring together your print, digital and design needs. Depending on which services you use, we collect various types of Personal Information from different sources. As described below, some information is collected automatically when you visit our Sites or purchase something, and some you provide to us when registering or filling out a form, uploading content, buying a product or service, or communicating with us. We may also acquire information indirectly from third parties and other sources, including social media websites. If you choose not to share certain Personal Information, we might not be able to provide some of our Services. Similarly, if you decline to let us place certain cookies on your device, our Sites   will only have limited functionality (see more information about cookies below).

3.1 Personal Information we collect automatically.
Device and location data. Whenever you visit or navigate our Sites  , we automatically collect certain information through your device or browser. This information includes your IP address and information about your computer's hardware and software (for example, the type of operating system, the browser you use, the versions of the application or software and language settings). We may also collect location information from your IP address or if you have instructed your device to send such information via the privacy settings on that device. We collect some of this information by using cookies or other similar technologies directly from your device. For more information about how we use these technologies, see our Cookies section below.

Site navigation and usage data. We also automatically collect and store certain information about your activities on our Sites   such as the date, time and pages you visit, and how you use our Services and access its contents (such as search history, clickstream data, access logs and other usage data regarding your interactions with our Sites   and our marketing emails and online ads).

Session replay recordings. We also collect session replay recordings (such as mouse movements, clicks, typing, and scrolling).

Purchase and transaction history. If you place an order or request a service, we will collect your purchase and transaction history.

Payment information. If you place an order or request a service, we collect information that you provide to us such as your shipping, billing, and payment information (such as credit card or bank account details) as well as tax information and information to verify your identity (i.e., passport, ID card or driver's license information). You may also have the option to store credit card or other payment information to make it easier to purchase products or services from our Sites   in the future.

Content data. Some of our Services allow you to upload and share images, photos, logos, videos, music tracks or other content (“Content”) with us or other users, in order to communicate with us or other users or to personalize products and services. The Content you choose to upload to our Sites   may include Personal Information about you. For example, if you design and personalize a product, such as a business card, we collect the Personal Information you use to customize the product, such as the name of your business, your professional title, your photo or other Content you upload. If you choose to enter into a design contest, we collect the Personal Information you choose to provide to us in the logo and brand guide brief, such as the name of your business, your slogan or other Content you upload. When you upload your Content to our Sites   or give us permission to access the Content stored on your device, your Content may also include related image information such as the time and the place your photo was taken, tags and similar information stored by your image capture device.

Profile information. We may collect demographic information about you such as your gender, country, and preferred language, as well as other information about your interests and preferences, including favorite templates and work on designs or products. For example, if you are a designer using our Services, we will store the information on the profile you create and the content you choose to make available to other users, such as your professional background, time zone, location, avatar, design concepts and templates, service offerings, and messages and testimonials. Some of this information is part of your public profile and will be publicly visible.

Communications and marketing. If you contact our customer service teams or communicate with us by other means (for example, social networks), we will also collect information from you from these communications, either in relation to feedback you give us or help you ask for in relation to the use of our products and services. We will also collect your preferences in receiving direct marketing from us and our third parties and your communication preferences.

Forms. From time-to-time, we may give you the opportunity to participate in sweepstakes, contests or surveys. If you participate, we will collect certain Personal Information from you and we may publicly disclose that information.

Reviews. We may also ask you to write a review to share your experiences with others. When you write a review on our Sites we collect the information you include, along with the name you display. Please note that reviews posted on our Sites   are

4. How do we use your Personal Information?
We use the information we collect about you for the following purposes:

Create, manage and maintain your account: to maintain your account and facilitate integrated services, such as single sign on; to allow you to log in, navigate the Sites   and make purchases; to verify the identity of our users; to provide you with technical support including for example resetting your password.

a) Provide you with our Services: to provide you with the experiences, products, and services you request, view, engage with, or purchase; to fulfill, manage and deliver your order; to enable you to access and use our Services, including uploading, downloading, collaborating on, and sharing Content; to maintain and administer our Services.

b) Customer support: to provide global customer service and quality assurance, including sending you service messages by text, chat, email, or phone; sharing your relevant data (such as order ID or account information) with our Customer Care team allows us to address your questions and needs. Calls with our Customer Care team will be monitored in real time or recorded for quality control and training purposes. Recordings are saved for a limited time and automatically deleted afterwards unless it is necessary to retain the recording for legal or fraud investigation purposes.

c) Customer analytics: to better understand how you access and use our Services; to determine how effective our promotional campaigns and advertisements are; for research and analytical purposes, such as to assess and improve our Services, user experience, and business operations and to develop new features, products, or services.

d) Supporting collaboration, networking, and projects: to enable you to communicate, collaborate and share Content with users you designate; and enable users to connect with designers, submit projects and receive bids for design services and to otherwise connect users and designers or other providers.

e) Communicating with you through various channels: to communicate with you about your account or order, including to provide customer service related thereto; to send communications in connection with your use of our Services, such as reminders concerning your designs in progress; to notify you when you receive new messages from another user; to respond to your requests and inquiries; to send you important updates and announcements related to our Sites   or our products and services (for example product recalls or safety issues); and to invite you to provide us with your feedback about our Services and Customer Care team.

f) Marketing our products and services to support our marketing and advertising activities, including to send you offers and promotions for our products and services or products and services, services and designs in progress; to contact you about information we feel may be of interest to you; to better reach you with more relevant ads (both on our Sites and on third-party websites); to measure, personalize and improve our advertising and marketing campaigns; and to manage promotional activities (such as sweepstakes, referral programs, or contests) in which you participate. If you have signed up to receive marketing updates, we use profiling to ensure that marketing materials are tailored to your preferences and to what we think you will be interested in. This does not have any significant effect or a legal effect on you.

g) Personalization: to provide integrated and personalized services, products and offers, including conducting marketing and/or market research; to personalize our communications with you; to tailor the content you see in order to provide features and information that match your interests and preferences; and to group users of our Services based on, for example, usage and demographics.

h) Security: To prevent and detect fraud, unauthorized activities, access, and other misconduct; to improve the security of our network and information systems; and to enhance our data security and fraud prevention capabilities. For security purposes, we may conduct profiling based on your interactions with our Services, your profile information and other Content you submit to us, and information obtained from third parties (for example to lock stolen accounts or accounts that are used for spamming/fraud).

i) Complying with legal obligations: we may need to disclose your Personal Information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, to manage, defend and resolve legal claims and disputes, for investigations and regulatory compliance, to enforce the terms and conditions applicable to our Services, to comply with the legal requirements of government authorities, or to protect the rights, property, safety and security of PerfectPrintings.in, our employees, customers, and others.

5. On what legal bases do we collect your Personal Information?

Certain laws require that we inform you of the legal bases for our processing of your Personal Information. Pursuant to this, we may process Personal Information for the following legal bases:

• Performance of contract: where the collection and processing of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (for example, to fulfill your order or to provide you with our customer service and technical support).

• Compliance with legal obligation: where it is necessary to comply with a relevant legal or regulatory obligation that we have (for example, to respond to law enforcement requests).

• Our legitimate business interests: in furtherance of our legitimate business interests including:
o to maintain, enhance and improve our Services, user experience, and business operations and to develop new features, products, or services;
o to facilitate your participation in interactive features you may choose to use on our Sites and Services and to personalize our Services (for example by presenting content tailored to you);
o to correspond with you, notify you of events or changes to our Services, or otherwise respond to your queries and requests for information;
o except where consent is required under applicable laws, to undertake marketing activities to offer you products or services that may be of interest to you via email, such as promotions for our products and services;
o for data analysis and reporting (for example to determine the effectiveness of our marketing campaigns or understand how our Services are being used);
o for audits, fraud monitoring and prevention;
o to protect and defend our legal rights and interests and those of third parties.
o When using Personal Information for the legitimate interests of PerfectPrintings.in, it is conducted in a way that is proportionate and that respects your privacy rights.

7. Who do we disclose and share your Personal Information with?
We may share your Personal Information in the following situations:

Service Providers
We provide your Personal Information to third-party service providers to assist us with:
• Fulfilling or delivering your order;
• Storing and securing data;
• Processing payments;
• Website and platform operations;
• Cloud storage;
• Marketing, analytics and fraud detection activities; and
• Customer service.
These service providers are only allowed to use your information in connection with the specific service they provide on our behalf.

Among PerfectPrintings.in Signature Services and Affiliates
PerfectPrintings.in and its signature services operate under a number of subsidiaries. We may share your information internally among our subsidiaries for purposes described in this Privacy Policy. This allows us to offer features such as the ability to use your PerfectPrintings.in account credentials across all of our Sites   where available, and to seamlessly add your contact details and Content to your PerfectPrintings.in account.

The information collected by us may also be used to improve other PerfectPrintings.in products and services, including but not limited to PerfectPrintings. 99Designs by PerfectPrintings and for analytics, customer service, marketing and other purposes as described in this Privacy Policy  the terms of this Privacy Policy and to protect your information. We also limit access to your Personal Information to employees who have a need to use the information and are obligated to protect that information and keep it confidential.  

Law Enforcement, Mergers and other situations
We may also share your Personal Information as required or permitted by law, including to enforce our Terms and Conditions and agreements with designers, or to protect our rights or property or those of others. We may also be required to respond to requests from law enforcement agencies, but only if those agencies meet the standards for obtaining Personal Information consistent with local laws and data protection requirements. For more information, please read our Law Enforcement Policy.
Finally, we may provide some or all of your Personal Information to one or more third parties in the event of a merger, acquisition, sale of assets, bankruptcy, insolvency event, corporate reorganization or similar event involving us.

8. Data transfer.
PerfectPrintings.in is an international company and operates globally. The information we collect about you, as described in this Privacy Policy, may be accessed, processed, stored in or transferred to countries that may not have the same data protection laws as the country in which you reside We assess the circumstances involving all cross-border data transfers and have suitable safeguards in place to require that your Personal Information will remain protected in accordance with this  . What rights do you have to access and control the use of your information?
Subject to the applicable law and dependent on certain conditions, you may have the following rights:

• Access: Access your Personal Information and obtain copy of the Personal Information we hold about you;
• Rectify: Correct or update inaccurate or incomplete Personal Information;
• Delete: Request that we delete your Personal Information (or alter it so that you are not identifiable);
• Object: Object to the processing of your Personal Information;
• Portability: Request data portability for Personal Information provided by you;
• Restrict: restrict the processing of your Personal Information (when there is a legal basis for that);
• Withdraw consent: withdraw your consent where processing is based on a consent you have previously provided (such as for direct marketing purposes);
• Lodge complaint: exercise your rights by contacting us directly or by lodging a complaint with a local supervisory authority.

We may ask you to verify your identity before taking further action on your request.

9. How can you exercise these rights?

Access, Rectify, Copy, Delete, Portability
You may exercise some of the rights listed above by going to your Account settings page and updating your Personal Information and preferences.
You can also contact our Customer Care team to exercise any of the rights listed above by using any of the methods listed in the Contact Us section below.

Opt-out of marketing communications
You can change your marketing preferences at any time by either clicking the "unsubscribe" link at the bottom of any marketing email, by changing your marketing preferences through your Account settings of the respective PerfectPrintings.in signature service, or by contacting the Customer Service team as provided for in the Contact Us section below.

Even if you choose to unsubscribe from receiving any advertising via email, telephone or by post, we may still communicate with you using any of these methods regarding your orders, your PerfectPrintings.in account or for other administrative purposes (such as communications related to a pending order, an unresolved customer service issue, or a policy update). If you do not want to receive any communications from PerfectPrintings.in, you’ll need to delete your PerfectPrintings.in account.

10. What happens when you request your account to be deleted?
After you contact us to delete the Personal Information we hold about you, and we verify your identity, we will then close your PerfectPrintings.in account and erase your Personal Information from our systems.

Please note that even when you ask us to delete your information, we may be allowed by law to keep certain information (for example, records of transactions or shipments), and we may still retain anonymous information about things like how customers interact with our Services.

After we process your request, you will immediately lose access to the following:
• Your PerfectPrintings.in account;
• Your PerfectPrintings.in account login and password;
• Order history with any of PerfectPrintings.in’s signature services ;
• Products you have designed and stored and services you have used;
• Uploaded images, any stored designs and other Content with any of PerfectPrintings.in’s signature services.

Deleting your PerfectPrintings.in account is a permanent change. It cannot be reversed.

11. How long do we keep your Personal Information and how do we protect it?
We only retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, records of transactions or shipments).

PerfectPrintings.in has implemented technical, physical, and administrative safeguards and security measures that are designed to protect against unauthorized access, disclosure, use and modification of Personal Information. These measures include but are not limited to encryption methods, access controls, controlled administration of user rights and by limiting the access to the Personal Information to those who have a business need for such access in connection with PerfectPrintings.in as described herein. We regularly review our security procedures to consider appropriate new technology and methods.

Please recognize that protecting your Personal Information is also your responsibility. When you establish a PerfectPrintings.in account, you should select a strong password and keep it safe by not sharing it with others. You may change the password as often as you wish by going to your ‘Account Settings’. If you have reason to believe that the security of your account might have been compromised (for example, your password has been leaked), or if you suspect someone else is using your account, please let us know immediately.

12. What are Cookies?
Cookies are small data files which often include a unique identifier that are stored on your device when you visit certain PerfectPrintings.in web pages. Cookies are useful because they allow a website to recognize a user's device.

To give you the best experience, PerfectPrintings.in and its signature services tailor their Sites   to show the most relevant content and helpful offers. Our Sites   use cookies that, among other things, let you navigate between pages efficiently, remember your preferences and generally improve your experience on our Sites  . They can also help to ensure that advertising you see online is relevant to you and your interests.

13. Contact Us.
If you have general questions about our Services, would like to update your marketing preferences, make changes to your information, or would like to exercise your rights to access and control the use of your information, please reach out to the Customer Care team as listed below:

• For PerfectPrintings.in please go to the ‘Help Center” or “Contact

14. Changes to this Privacy Policy.
From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We reserve the right to modify this Privacy Policy at any time in accordance with the applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top, so please review it frequently. In case of material changes, we will also provide notice to you and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites  , and/or by other means, consistent with applicable law. Your continued use of the Services will be deemed acceptance thereof.

Supplemental privacy page